Community 1st Credit Union is committed to providing financial products and services that will enable you to meet your financial needs and reach your financial goals. Protecting your personal information and using it in a manner consistent with your expectations is a high priority for everyone associated with your credit union. As a member of Community 1st you also have a responsibility to safeguard your financial information.

Community 1st collects only personal information that is deemed necessary to verify who you are, conduct your financial transactions, and satisfy certain regulatory requirements.

Community 1st has years of experience helping members manage their money and protecting members’ privacy and safety, so security and confidentiality play a leading role in our online services. To ensure that your information remains confidential, the information is sent to us in a "secure session" with a Secure Socket Layer (SSL).

Community 1st protects your personal information. By maintaining strong security controls, we ensure that member information in our files and computers is protected. We take precautions to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and transactions, and protect member confidentiality. Your personal information is only accessed by Community 1st staff who are responsible for completing your requests or transactions.

As a member of Community 1st, you always have the opportunity to review your information and make necessary changes to ensure that our records are complete and accurate.

We only share information when required to do so by the law, when required to conduct normal business (such as for data processing or credit card transactions), with consumer credit reporting agencies as allowed by law, or when we choose to partner with other businesses or affiliates to offer a broader array of products and services.

Community 1st partners only with businesses that follow strict confidentiality requirements similar to ours. The affiliates we select offer products designed to enhance our members’ financial well-being. Under no circumstances do we authorize these businesses to charge your account without your express consent. Under no circumstances do we sell member information to telemarketing firms. If you believe that your privacy has been violated by one of our affiliates, you should contact us immediately.

Community 1st offers you a choice in how your information is used beyond the information needed for normal business transactions. Any member may elect at any time to keep their information from being shared with our affiliates. We will take all reasonable steps to make sure your requests are followed. At least once a year we will remind all members of your right to choose.